1. How likely is it that you would recommend [Mr. Vijay Maheshwari] to a family member, friend, or colleague?
(10 – extremely likely, 0 – not at all likely)

109876543210

2. In the past 12 months, have you recommended your financial advisor to a family member, friend, or colleague?

YesNo

3. Thinking about your total relationship with [Mr. Vijay Maheshwari], how satisfied are you with it?
(5 – very satisfied, 1 – very dissatisfied)

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4. Since you first started working with [Mr. Vijay Maheshwari], would you say that your experience has:

Improved greatlyImprovedStayed the sameDeterioratedDeteriorated greatly

5. How satisfied are you with [Mr. Vijay Maheshwari] on each of the following attributes?
(5 – very satisfied, 1 – very dissatisfied)

Advisor understands your needs and goals

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You know whom to contact if there is an issue

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Accessibility of your advisor

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Quick response when you contact the advisor

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Advisor clearly explains investment strategy and recommendations

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Timely resolution of issues

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Variety of investment options available

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Statements you receive from your advisor

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Investment performance

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Proactive contact from the advisor

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Ability to review your account information online

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Access to specialists when needed

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Transparency in approach

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6. Which of the above attributes are most important to you?
(Select all that apply)

Advisor understands your needs & goalsKnowing whom to contact if there’s an issueAccessibility of your advisorQuick response when contactedClarity in explaining strategy & recommendationsTimely resolution of issuesVariety of investment optionsClear and accurate statementsInvestment performanceProactive contact from advisorAbility to review account onlineAccess to specialists when neededTransparency in approach

7. Thinking about all the contact you’ve had with [Mr. Vijay Maheshwari] by email, phone, or in person, over the past 12 months, which would you say you’ve experienced?

Too little contactThe right amount of contactToo much contact

8. How satisfied were you with the resolution of that problem?
(5 – very satisfied, 1 – very dissatisfied)

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9. Aside from your advisor, do you have assets with other financial advisors or brokerage firms?

YesNo

10. Thinking about your investments overall, about what percentage would you say are currently invested with [Mr. Vijay Maheshwari]?

11. In the next 12 months, do you expect the percentage of assets you have with [Mr. Vijay Maheshwari] to:

IncreaseStay the sameDecrease

12. The next time you are looking to invest, how likely are you to invest new assets with [Mr. Vijay Maheshwari]?
(5 – very likely, 1 – very unlikely)

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